Privacy Policy

This policy explains how iStack.site collects, uses, and shares information when you use the Service. By using iStack.site, you agree to the collection and use of information as described here. We keep this policy up to date — if we make material changes, we will notify you via email or a notice on the platform.

Information we collect

• Account data: name, email address, profile image, and authentication information you provide when creating an account.
• Profile data: bio, headline, links, location, and username that you choose to publish on your public profile.
• Marketplace data: listings you create, offers made and received, completed purchases and sales, messages exchanged with other users, and related transaction activity.
• Technical data: device type, browser version, IP address, access logs, and cookies used for security, session management, and performance monitoring.

How we use information

• Operate, maintain, and improve the Service and its features.
• Authenticate users and protect account security.
• Process payments via third-party payment providers such as Stripe.
• Facilitate transactions between buyers and sellers.
• Provide customer support and respond to requests.
• Prevent fraud, detect abuse, and enforce platform policies.
• Send transactional emails such as offer notifications and receipts.

Sharing

We share information only as needed to operate the Service. This includes payment processors (Stripe) to handle transactions, infrastructure providers to host and deliver the platform, and law enforcement or regulators when legally required. We do not sell personal data to third parties for advertising purposes.

Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your information. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data from unauthorized access, disclosure, or alteration.

Cookies

We use cookies for authentication, preferences, and basic analytics. See the Cookie Policy for details.

Data retention

We retain account and transaction data for as long as your account is active and for a reasonable period after account deletion to meet legal and dispute-resolution obligations. Log data is typically deleted after 90 days. You can request full deletion of your account and associated data by contacting support.

Your choices

• You can update your profile and account details in your dashboard settings.
• You can opt out of non-essential emails in your notification preferences.
• You can request deletion of your account by contacting support. Deletion removes your profile data; transaction records may be retained as required by law.

Changes to this policy

We may update this policy as the Service evolves. We will post the updated policy on this page with a new effective date. For significant changes, we will provide additional notice via email.

Contact

Privacy questions: privacy@istack.site